Book a ride: 780-424-5438 or 1-888-336-4503
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Volunteer Application

Please complete the online application form below and upload the required documents where indicated.

If you prefer, you may also download and complete the printable PDF version of the Volunteer Application Form and submit it by email to volunteer@drivehappiness.ca along with copies of your licence, registration, and insurance.


Emergency Contact


Personal Reference (One reference required. Please do not use family members)

Statement of Understanding for Volunteer Drivers
Please read the statement below and check the box to indicate your agreement.

  • I will abide by the standards and procedures of the Drive Happiness Volunteer Driver Program
  • My vehicle is mechanically sound and is equipped with seat belts, which I will use and require my riders to use.
  • I am physically capable of driving my vehicle in a safe and responsible manner.
  • I will adhere to all traffic safety laws while transporting a rider. I will not use my cell phone, text, wear headphones, eat, or consume beverages while driving.
  • I understand that my personal automobile insurance is my primary liability protection while driving for the Drive Happiness Volunteer Driver Program. I will immediately notify the Coordinator of the Volunteer Driver Program if my personal insurance is revoked, cancelled or altered in such a way that I no longer meet the minimum insurance requirements for the Province of Alberta.
  • I will not use alcoholic beverages, prescriptions, narcotics, or any other substances that affect driving performance while serving as a volunteer driver. I will not accept these substances from riders.
  • I will refrain from smoking while transporting a rider. I will not allow a rider or an attendant to smoke in the vehicle.
  • I will conduct myself with dignity, courtesy, and consideration. I will be friendly, polite and respectful when serving riders.
  • I will be reliable and punctual in the performance of my duties.
  • I will assist the rider to and from, in and out of the vehicle and buildings as appropriate.
  • I will maintain a clean and neat appearance of myself and my vehicle.
  • I will respect the privacy and confidentiality of the riders that I serve.
  • I will not accept or solicit money or tips, personal items or loans from my riders or request that my meals be paid for by my riders. Any donations a rider wishes to make will be made directly to the organization. If refusal of a donation or personal item is considered an insult to the rider, I will document the activity and myresponse and notify the organization.
  • I will not accept cheques for cashing, sign documents, or arrange to buy or sell anything that belongs to a rider. I will not accept responsibility for any rider’s personal items.
  • I will not give or sell the rider any products from which I will receive personal or financial benefit.
  • I will not witness legal documents or legally represent a rider or a member of their family as Power of Attorney.
  • In the performance of my volunteer duties, I will avoid actual, perceived and potential conflicts of interest that might compromise Drive Happiness’ integrity or reputation.
  • I will not make discriminatory or derogatory remarks to or about riders based on race, creed, religion, national origin, gender, disability, age, marital status, sexual orientation or status with regard to public assistance.
  • I will not impose my religious beliefs on riders.
  • I will not make any actions towards a rider that constitute abuse, including sexual remarks or harassment, verbal or physical abuse, neglect or abandonment of the rider, or theft

Drive Happiness Oath of Confidentiality
Please read the statement below and check the box to indicate your agreement.

All contractors, staff, and volunteers involved with the partnership Drive Happiness have a set of ethical responsibilities by which they are bound to the rider, the volunteers, the community and themselves. The principle of confidentiality is basic to the maintenance of professional ethics and community respect.

The riders and volunteers of the member organizations of the partnership Drive Happiness act in good faith, expecting their circumstances and personal matters to remain confidential. The member organizations of Drive Happiness are obligated to reciprocate. Confidentiality of information is maintained for the protection of the rider and volunteers and for all contractors, staff, and volunteers involved with Drive Happiness.

All contractors, staff and volunteers will take responsibility for protecting the confidentiality of riders and volunteers’ personal information.

All electronic, written, and unwritten information about riders and volunteers are considered confidential.

Oath of Confidentiality

I understand that any information about riders or volunteers secured by me, or available to me, in the pursuit of my duties in support of Drive Happiness is of a confidential nature and must not be divulged except as required by the Memorandum of Understanding;

I know as a condition of my involvement that I am to maintain the confidentiality of riders and volunteers of the member organizations of the partnership Drive Happiness.

For more information about insurance requirements for volunteer drivers, click here to read the FAQ.

Note that your personal information travels too

Drive Happiness partner organizations all use the same software service provider in the USA. To schedule transportation for senior citizens in and around Edmonton, the service provider collects, uses, and discloses your personal information. The service provider is subject to both Canadian and American legal requirements about privacy. For example, there may be requirements to disclose personal information to Canadian or American government authorities, to courts, to law enforcement or national security authorities.

If you would like some written information about Drive Happiness’s privacy policies and practices on service providers outside Canada, or if you have any questions about the collection, use, or disclosure of personal information by the service provider outside Canada, please contact your organization’s Executive Director.

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Hours of Operation | Monday through Friday 9:00am to 4:30pm
For more information call us at 780-424-5438 or toll-free at 1-888-336-4503
9916 45th Ave NW, Edmonton AB, T6E 5J1

We are located on Treaty 6 / Métis Territory.

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